Roasting & Shipping Policy
Roasting
As we are a micro roaster we limit our roasting days to twice a week, currently on Tuesdays and Thursdays.
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Shipping
We aim to pack and ship all coffee purchases within 2 business days from receipt of your order.
You can choose to have your coffee shipped Royal Mail First or Second Class
Please bear this in mind when ordering so your coffee is as fresh as possible and as close as possible to roast date.
Return Policy
At HICS we go to great lengths to offer consistently flavourful roasted coffee. We have strict quality standards and don't believe in selling a second rate product, it is with this in mind that we cannot guarantee refunds on coffee purchases. If you have purchased roasted coffee beans from us and are not satisfied please contact us at info@hics.biz